It’s tough to please everyone … but you have to try January 12, 2012
Posted by Chris Brennaman in Utility Industry News.Tags: Chartwell, customer satisfaction, customer service, J.D. Power and Associates, pricing, reliability, utility
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Now that the BCS National Championship is in the books, the “powers that be” are gathering to discuss the future of the Bowl Championship Series. For years, advocates of the BCS have claimed the system puts the two best teams on the field against each other at the end of the year, while opponents argue the system is not fair for all teams in the NCAA.
Regardless of the decisions made over the next few months, when the new contract goes into place prior to the 2014 season one thing will be certain: there will be some people that are happy … and some that are not. The truth of the matter – in sports or in any other facet of life – is that you can’t please all the people all the time. (more…)